Move in/ out CLEANING & 
End of tenancy

1. What is included in a deep cleaning service? Our deep cleaning covers all areas of your home, including kitchens, bathrooms, living spaces, and bedrooms. We clean behind furniture, inside appliances (if requested), skirting boards, fixtures, and hard-to-reach areas. 2. How is deep cleaning different from regular cleaning? Deep cleaning is much more detailed and thorough. It focuses on built-up dirt, grease, and hidden dust that regular cleaning doesn’t fully address. 3. How long does a deep cleaning take? It depends on the size and condition of your property. On average, it can take anywhere from 3 to 8 hours for a standard home. 4. Do I need to be home during the cleaning? No, you don’t need to be home. Many clients provide access and return to a fully cleaned home. It’s completely up to your comfort level. 5. Do you bring your own cleaning supplies and equipment? Yes, we bring all necessary professional cleaning products and equipment. If you prefer eco-friendly products, just let us know in advance. 6. How much does a deep cleaning cost? Pricing depends on the size of your property and specific requirements. We usually provide a free quote after understanding your needs. 7. Do I need to prepare my home before the cleaning? We recommend tidying personal items and clutter so we can focus on deep cleaning surfaces and hidden areas efficiently. 8. Are your cleaners insured and trained? Yes, all our cleaners are fully trained, experienced, and insured for your peace of mind. 9. Can I book a one-time or recurring service? Yes, we offer both one-time deep cleaning and recurring cleaning plans depending on your needs. 10. What if I’m not satisfied with the service? Customer satisfaction is important to us. If anything is missed, we’ll return to fix it as quickly as possible.