Privacy Policy – Cleaning24

1. Information We Collect

We may collect:

• Personal information: Name, email, phone number, billing address, and service address.

• Booking details: Type of service, date, time, and special instructions.

• Payment information: Only what is required to process your payment via secure third-party providers.

2. How We Use Your Information

Your data is used to:

• Provide and manage cleaning services.

• Respond to inquiries and service requests.

• Send service reminders or updates if you have opted in.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal data. We may share information with:

• Trusted service providers: Payment processing or booking management.

• Legal authorities: Only if required by law or to protect our rights.

4. Data Retention

We retain your personal information only as long as necessary to provide our services or comply with legal obligations. Once no longer needed, we securely delete or anonymize your data.

5. Your Rights (GDPR Compliance)

You have the right to:

• Access, correct, or request deletion of your personal data.

• Object to or restrict processing of your data.

• Withdraw consent for communications at any time.

• Receive a copy of your personal data in a portable format.

To exercise your rights, contact us at: privacy@cleaning24.nl

6. Security

We use appropriate measures to protect your personal data against unauthorized access, loss, or disclosure.

7. Children’s Privacy

Our services are not for children under 16, and we do not knowingly collect data from minors.

8. Changes to this Privacy Policy

We may update this policy occasionally. Any changes will be posted here with a new effective date.

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